Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 14:26:36 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Sir, we have not received back the clothes which we returned.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jan 23, 2023, 7:25 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5596340</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammad Khalid : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Karthik,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us.<br><br>As we already informed you that we have processed the refund amount of QAR 65 as a refund voucher dated on Jan 14, 2023 which you can use on your next purchase with us. The voucher code you need to apply in the promo code section at checkout is 47100634868473394057. *Terms and conditions apply</div>
<div dir="ltr">​<br>
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<div dir="ltr">* Terms and conditions:<br>1. This voucher code is valid till 6 Months<br>2. Voucher is only valid on <a href="https://www.maxfashion.com/qa/en/" rel="noreferrer" target="_blank">https://www.maxfashion.com/qa/en/</a><br>3. The voucher code can only be used once, on a single transaction – per head/credit card/registration. <br><br>If for any reason you do not receive the amount in the coming few days, please feel free to write back to this email and we will do the needful.</div>
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<div dir="ltr">Kindly elaborate your concern if you have any other so that we will be able to assist you accordingly.</div>
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<div dir="ltr">Looking forward to hear from you soon.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5596340