Subject: Ticket Assigned - Conversation with ?Araz V.B?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 16:13:02 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?Araz V.B? ?Araz V.B?                    Hello           07:49 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:49 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:49 PM, 22nd Jan                     ?Araz V.B?                             07:49 PM, 22nd Jan                    Centrepoint KW whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:49 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:49 PM, 22nd Jan                     ?Araz V.B?                    1           07:49 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Hello ?Araz V.B? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:49 PM, 22nd Jan                     ?Araz V.B?                    1           07:49 PM, 22nd Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:49 PM, 22nd Jan                     ?Araz V.B?                    8411463135           07:50 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0121230007412    You can also easily track your order from My Account > Order History.             07:50 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:50 PM, 22nd Jan                     ?Araz V.B?                    2           07:50 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:50 PM, 22nd Jan                     ?Araz V.B?                    1           07:50 PM, 22nd Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           07:50 PM, 22nd Jan                     ?Araz V.B?                    [email-masked]           07:51 PM, 22nd Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:51 PM, 22nd Jan                   Mohammad                   Hi Araz, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you           07:54 PM, 22nd Jan                     ?Araz V.B?                    Hello dear           07:55 PM, 22nd Jan                     ?Araz V.B?                             07:55 PM, 22nd Jan                     ?Araz V.B?                    May i know who or when someone will.contact me for the delivery?           07:55 PM, 22nd Jan                     ?Araz V.B?                    I didnt receive any call           07:55 PM, 22nd Jan                   Mohammad                   Thank you for sharing the details.           07:58 PM, 22nd Jan                   Mohammad                   Kindly allow me a moment to check the same for you.           07:58 PM, 22nd Jan                     ?Araz V.B?                    No problem , take your time           07:58 PM, 22nd Jan                   Mohammad                   We have checked and found that our delivery partner is out for delivery and they will contact you soon to arrange the time for delivery.           08:01 PM, 22nd Jan                     ?Araz V.B?                    Ok dear noted           08:01 PM, 22nd Jan                   Mohammad                   We request to kindly make sure that your number is active to avoid any delay.           08:01 PM, 22nd Jan                     ?Araz V.B?                    But its already 7pm           08:02 PM, 22nd Jan                     ?Araz V.B?                    Till when they run delivery?           08:02 PM, 22nd Jan                   Mohammad                   We cannot assure you about the timings but they will contact you soon to deliver your order.           08:05 PM, 22nd Jan                     ?Araz V.B?                    If you can , please request them to not be late more than 9pm           08:05 PM, 22nd Jan                     ?Araz V.B?                    Coz mostly my mobile will be scilent that time ( kids bedtime)           08:06 PM, 22nd Jan                   Mohammad                   Please note that once the courier will contact you, you can instruct them to deliver your order as per your timings.           08:07 PM, 22nd Jan                     ?Araz V.B?                    Ok dear thank you           08:08 PM, 22nd Jan                   Mohammad                   Is there anything else I can assist you with?           08:09 PM, 22nd Jan                     ?Araz V.B?                    Nothing for now           08:09 PM, 22nd Jan                     ?Araz V.B?                    Thank you           08:09 PM, 22nd Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:09 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5616119