Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 15:57:51 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hai can you check the status of order number 8411493225           07:38 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:38 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:38 PM, 22nd Jan                     ?                    1           07:38 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Hello ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:38 PM, 22nd Jan                     ?                    1           07:38 PM, 22nd Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:38 PM, 22nd Jan                     ?                    8411493225           07:39 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0122230001568    You can also easily track your order from My Account > Order History.             07:39 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:39 PM, 22nd Jan                     ?                    2           07:39 PM, 22nd Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:39 PM, 22nd Jan                     ?                    1           07:39 PM, 22nd Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           07:39 PM, 22nd Jan                     ?                    [email-masked]           07:40 PM, 22nd Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:40 PM, 22nd Jan                   Mohammad                   Dear Customer, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           07:44 PM, 22nd Jan                   Mohammad                   We can see that you are contacting us regarding the order id 8411493225           07:44 PM, 22nd Jan                     ?                    Yes           07:45 PM, 22nd Jan                     ?                    From morning onwords its shows out of delivery           07:46 PM, 22nd Jan                   Mohammad                   Kindly allow me a moment to check the details for you.           07:47 PM, 22nd Jan                     ?                    I want to know whats the status           07:47 PM, 22nd Jan                   Mohammad                   We have checked and found as per the tracking details your order is out for delivery.           07:49 PM, 22nd Jan                   Mohammad                   Our delivery partner will contact you soon  on this number +96594064742 to arrange a time for delivery.           07:50 PM, 22nd Jan                     ?                    From morning onwords its shows same           07:50 PM, 22nd Jan                   Mohammad                   We request you to kindly keep active your contact number so to avoid any delay.           07:50 PM, 22nd Jan                   Mohammad                   Is there anything else I can assist you with?           07:54 PM, 22nd Jan                     ?                    No thank you           07:54 PM, 22nd Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:55 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5616057