Subject: Ticket Assigned - Conversation with Kelvin Muchiri
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 12:40:37 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kelvin Muchiri Kelvin Muchiri                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi kelvin muchiri, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4711559623 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97466056591            04:29 PM, 22nd Jan                     Kelvin Muchiri                    ok           04:30 PM, 22nd Jan                   Mohammad                   Hi Kelvin, Good Evening, Thank you for contacting MAX. My name is Khalid, I will be happy to assist you.           04:33 PM, 22nd Jan                   Mohammad                   We can see that you are contacting us regarding the order id 4711559623           04:33 PM, 22nd Jan                   Mohammad                   We have checked and found that you have placed this order with us on Jan 22, 2023           04:34 PM, 22nd Jan                   Mohammad                   The expected delivery date of your order is Jan 23, 2023.           04:34 PM, 22nd Jan                   Mohammad                   Once the order will be shipped you will be notified along with the tracking details.           04:37 PM, 22nd Jan                   Mohammad                   Is there anything else I can assist you with?           04:38 PM, 22nd Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:40 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5615282