Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 10:05:17 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">No body call us toll today <div dir="auto">No any curiers at all <br><br><div dir="auto">Kind Regards,<br><br><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> <br>0508899838<br>    </div>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 22 Jan 2023, 13:44 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Hi Mirela,</font></font></font></font></font></font></font></font></font></font></div>
<div>
<font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font><br>
</div>
<div dir="ltr">
<font style="vertical-align:inherit"><font style="vertical-align:inherit">Thank you for your patience.</font></font><br><br><font style="vertical-align:inherit"><font style="vertical-align:inherit">We sincerely apologize for this inconvenience caused to you.</font></font><br><br><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">We have checked and as we can see the courier partner tried to contact you on the contact number +971563504043 shared when placing the order but they were unable to reach out to you..</font></font><br><br><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items. As we can check the refund of amount AED 10.9 has been processed successfully on your my credit.</font></font>
</div>
<div dir="ltr">
<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font><br>
</div>
<div dir="ltr">
<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account with your registered email address<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option</font></font><br><br><font style="vertical-align:inherit"><font style="vertical-align:inherit">We would request you to please simply order the same items again from our website if available.</font></font><br><br><font style="vertical-align:inherit"><font style="vertical-align:inherit">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</font></font><br><br>
</div>
</div>
<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">
<font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Thank You,</font></font></font></font></font></font></font></font><br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Centrepoint </font></font></font></font></font></font></span><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Support Team</font></font></font></font></font></font>
</div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5613927