Subject: New Reply Received - Request to return online purchase
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 09:51:14 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Request to return online purchase  Ticket comment <div dir="auto">Dear Manager, <div dir="auto">Good afternoon,</div>
<div dir="auto">Attached are the physical photos of new shoes.</div>
<div dir="auto">I solemnly declare that the shoes were not used at all, only checked. They are in their new labeled new  condition.</div>
<div dir="auto">I shall be thankful.</div>
<div dir="auto"><br></div>
<div dir="auto">Best wishes </div>
<div dir="auto">Muhammad Akbar Awan </div>
<div dir="auto">0569423316</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 22 Jan 2023, 1:10 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Muhammad,<br><br>Thank you getting in touch with us.<br><br>We see that you want to return your Skechers Women's Textured Slip-On Walking Shoes which you ordered from our website in December 2022. <br><br>As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on Dec 24, 2022, so we won't be able to initiate a return request here. <br><br>For any further information on return, please visit the below link: <br><a href="https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#" rel="noreferrer" target="_blank">https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#</a>
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<div dir="ltr">​<br>
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<div dir="ltr">But as a exception we would like to ask you kindly share with us the images of the physical item you have with you so that we can check with our team and will assist you accordingly.<br><br>We thank you for your understanding and cooperation.<br>
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<div dir="ltr">Looking forward to hear from you soon.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010016352'>20230122_134432.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010016353'>20230122_134352.jpg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010016355'>20230122_134412.jpg</a><br />4. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010016356'>20230122_134333.jpg</a><br />5. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010016357'>20230122_134459.jpg</a><br />6. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010016358'>20230122_134443.jpg</a><br />7. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010016359'>20230122_134641.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5614024