Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 11:27:03 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Thank you for the follow up. <div><br></div>
<div>We just received the item. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jan 20, 2023 at 3:20 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5604913</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5604913<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Khalid : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Angel,<br><br>Thank you for getting in touch with us. <br><br>We sincerely apologize for any inconvenience caused.<br><br>We would like to inform you that we checked and unable to find the order details with your email id.<br><br>We request you to please share with us the following details if you purchase the order from the store:<br><br>1. Store name and address<br>2. Date and time on which you visited the store<br>3. Your Name<br>4. Your contact number</div>
<div dir="ltr">5. Store purchase receipt<br><br>​Please provide us the above mentioned details so that we can assist you accordingly.</div>
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<div dir="ltr">Looking forward to hear from you soon.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Babyshop </span>Support Team</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div><font color="#000000">With kind regards,</font></div>
<div><br></div>
<div><font style="background-color:rgb(255,255,255)" color="#000000"><b>Maria Areola</b></font></div>
<div><font color="#000000">Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br></font></div>
<div><font color="#000000"><font>Mobile No: +971 55  435 77 44</font><br></font></div>
<div><font><font color="#000000">Linkedin: <a href="https://www.linkedin.com/in/mariaareola/" target="_blank" rel="noreferrer">https://www.linkedin.com/in/mariaareola/</a> </font> </font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5604913