Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 09:25:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:59 PM, 19th Jan                     User                    I am still awaiting shipment of my order           01:00 PM, 19th Jan                     User                    It was to have been sent to me yeaterday           01:00 PM, 19th Jan                     User                    Still not received           01:00 PM, 19th Jan                     User                    Pls do call me on my mobile 99753184 to confirm delivery asap           01:00 PM, 19th Jan                   Ziena                   Dear Customer, Good Afternoon. Thank you for contacting Homecentre. My name is Ziena. I would be happy to help you.           01:01 PM, 19th Jan                   Ziena                   Could you please share your order number so that I can assist you further?           01:04 PM, 19th Jan                    
  User                    Pls update me for delivery           01:05 PM, 19th Jan                     User                    88883001202220230117 this is my order no           01:06 PM, 19th Jan                   Ziena                   We kindly ask that you visit or contact the store again to be assisted in this regard as that the order was purchased directly from the store.           01:08 PM, 19th Jan                   Ziena                   If the problem is not resolved, please contact us again so that we can assist you in this regard.           01:12 PM, 19th Jan                   Ziena                   Is there anything else I can assist you with?           01:12 PM, 19th Jan                   Mohammad                   Sorry for the late response. We can see that this is your order number : 8410946137           01:22 PM, 19th Jan                   Mohammad                   We would like to inform you that we will escalate this issue to the courier team to deliver your or
 der as soon as possible.           01:23 PM, 19th Jan                   Mohammad                   Kindly allow us some time so that we can do the needful.           01:23 PM, 19th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Homecentre.  Have a wonderful day.           01:25 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5605440