Subject: New Reply Received - Re:Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 15:56:01 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re:Your products are on the way  Ticket comment <div dir="auto">I am out of country now. Won't able to receive order<br><br>Sent from my Huawei phone</div>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>Date: Wed, Jan 18, 2023, 8:25 PM<br>To: [email-masked]<br>Subject: Re: [#5602751] - Re:Your products are on the way<br>
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<div dir="ltr">Hi Sundas,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br><br>Once the order will return back to warehouse we will process the refund for the same as soon as possible.</div>
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<br>We also would like to inform you that our delivery partner had tried to deliver your order by contacting on the number : +971564452969 but unfortunately they were unable to reach out to you.<br><br>If you still want us to deliver your order, we request you to please confirm us if this is the correct contact number of yours. If not then please provide us your updated contact number and address so that we can deliver your order.<br> <br>Looking forward to hear from you soon.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem">Thank You,<br><span style="color:rgb( 0 , 0 , 0 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , 'noto sans' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji';font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb( 255 , 255 , 255 );float:none;display:inline !important">Babyshop </span>Support Team</div></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">5602751:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5602751