Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 15:52:08 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:39 PM, 17th Jan                     User                    When will the refund amount be returned to my account?           07:40 PM, 17th Jan                   Mohammad                   Dear Customer , Good Evening, Thank you for contacting Homecentre. My name is Khalid, I will be happy to assist you.           07:41 PM, 17th Jan                     User                    When will the refund amount be returned to my account?           07:45 PM, 17th Jan                   Mohammad                   Could please confirm us if you are concerning about order id 8410497766           07:45 PM, 17th Jan                   Mohammad                   Regarding the above mentioned order id pickup has been completed successfully on Jan 17, 2023. The item is still with the courier and will take 2-3 working days to re
 ach our warehouse.           07:48 PM, 17th Jan                   Mohammad                   Once the item will reach warehouse it will take 1-2 working days to conduct the quality check and issue the refund.           07:48 PM, 17th Jan                   Mohammad                   Once the refund will process it will take 7-14 business days to reflect the amount in your account depending on the bank.           07:49 PM, 17th Jan                   Mohammad                   Is there anything else I can assist you with?           07:50 PM, 17th Jan                     User                    Ok           07:50 PM, 17th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Homecentre.  Have a wonderful day.           07:51 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5599479