Subject: New Reply Received - order not received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 09:23:54 +0000

Hi Reena kumari,  The customer has responded to the ticket.  order not received  Ticket comment <div style="direction: ltr">received thanks</div>
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<div style="direction: ltr">Deema</div>
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<div>On 22 Apr 2023, at 11:34, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6119422</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Reena kumari : </div>
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<div dir="ltr">Hi Deemah,<br>
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Thank you for contacting Centrepoint.<br>
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We apologize for the inconvenience that you have received your order late.<br>
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We would like to inform you that after checking the order details we can see that your order with ID 8427456037, has been successfully delivered to you on 19/4/2023.<br>
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If still you do not receive your order please get back to us.<br>
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Feel free to contact us for further assistance.<br>
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Thank You,<br>
Centrepoint support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6119422