Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 11:51:22 +0000

Hi Reena kumari,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Fri, Apr 21, 2023, 10:47 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Tahir,<br><br>Thank you for contacting Centrepoint.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that ​you have not collected your order within 14 days and the amount has been reversed in your account.</div>
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<div dir="ltr">Please know that currently the items are on their way back to the warehouse and as we are unable to route them back to you.</div>
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<div style="box-sizing:border-box" dir="ltr">We have checked and as we can see a refund amount of AED 113 has been successfully processed on 17/4/2023 to the original mode of payment. An email notification regarding the same was sent to your email address.</div>
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<div style="box-sizing:border-box">Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.</div>
<div style="box-sizing:border-box"><br style='box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(245,247,249);text-decoration-style:initial;text-decoration-color:initial'></div>
<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you,<br>Centrepoint support team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6109309