Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 13:42:55 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:19 PM, 20th Apr                     User                    I want to inform about my order, is it ready?           05:19 PM, 20th Apr                     User                    Order no: 7827882367           05:20 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           05:27 PM, 20th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           05:31 PM, 20th Apr                   Reena                   We will try to expedite the pick up process and you’ll receive an SMS and an email when your order is ready for collection.           05:32 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           05:32 PM, 20th Apr                     User                    But when I make the order it shows the order must be ready tomorrow           05:36 PM, 20th Apr                   Reena                   We will try to deliver your order at store as soon as possible and please allow us some time to do needful.           05:40 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           05:40 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.    Have a wonderful day.           05:42 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6131830