Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 12:19:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:11 PM, 20th Apr                     User                    9424834665           03:12 PM, 20th Apr                     User                    Please kindly advise on the status of the refund           03:44 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           04:12 PM, 20th Apr                   Reena                   We have checked and as we can see a refund amount of AED 27 has been successfully processed on 11/4/2023 to the original mode of payment. An email notification regarding the same was sent to your email address.           04:15 PM, 20th Apr                   Reena                   Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in
  some cases.           04:15 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           04:16 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           04:18 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6130988