Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 11:41:23 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           03:22 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:24 PM, 20th Apr                     User                    order number 9427618869           03:25 PM, 20th Apr                     User                    tracking says they tried to reach but we did not receive any phone call           03:26 PM, 20th Apr                     User                    this order is for eid and I need it today at every cost please           03:26 PM, 20th Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           03:33 PM, 20th Apr                   Ree
 na                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:33 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           03:34 PM, 20th Apr                     User                    yes please let them call me on 0528364558           03:34 PM, 20th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           03:38 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           03:38 PM, 20th Apr                     User                    no thanks           03:39 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:40 PM, 20th Apr                       
                    View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6130581