Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 11:35:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I have order from yesterday until now its not ready           03:20 PM, 20th Apr                     User                    Why?           03:20 PM, 20th Apr                     User                    Order no.#9427820334           03:21 PM, 20th Apr                     User                    I should receive it today by now           03:22 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           03:23 PM, 20th Apr                   Reena                   Your order ID 9427820334 is now ready for collection. Kindly make sure to have your Emirates ID or Passport, during the pickup.           03:29 PM, 20th Apr                   Reena                   Also, make sure to have the SMS ready, as it is needed in the 
 branch to be able to complete the pickup process.           03:29 PM, 20th Apr                   Reena                   If you do not receive SMS to collect your order you can consider this conversation as order confirmation           03:29 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           03:29 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           03:35 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6130530