Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 11:11:59 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I make order and still don’t get it           02:14 PM, 20th Apr                     User                    It’s takes one day           02:15 PM, 20th Apr                     User                    and i need for tomorrow           02:15 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:34 PM, 20th Apr                   Reena                   We are unable to locate your order id, we would request you to kindly share with us the order id           02:39 PM, 20th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           02:46 PM, 20th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           02:47 PM, 20th Apr                     User                    7827718969           02:47 PM, 20th Apr                     User                    When it’s ready to collect!??           02:49 PM, 20th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           02:53 PM, 20th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           02:53 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           02:53 PM, 20th Apr                     User                    It’s written for me in one day it will be ready           02:53 PM, 20th Apr                     User                    and now u tell me 2 -3 days           02:54 PM, 20th Apr                     User                    i need for tomorrow           02:54 PM, 20th Apr                     User                    thats why i order           02:54 PM, 20th Apr                     User                    Give me max isa town telephone number           02:55 PM, 20th Apr                   Reena                   We will try to expedite the pick up collection and deliver the order at store earliest possible.           02:59 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           02:59 PM, 20th Apr                     User                    Give me max isa town telephone number           02:59 PM, 20th Apr                   Reena                   We would like to inform you that this is a customer support number and you can talk to us 8000-1629           03:10 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           03:10 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:11 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6130295