Subject: Note Added - [#5837948] Product information
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 10:34:02 +0000 (UTC)

Hi ,    Akshay Berry added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5837948    Subject:  Product information   Requester: Alecia Greshela    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM998FDE6AA92F4E088101B23B463A8211" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Prakash</span></a>
<a id="OWAAM20444BF993AE434E8396B1AEA214C1DF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kanmanisekar K</span></a>,</div>
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<div class="MsoNormal">Reminder on the below.</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzgyMTE1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8lPSq4LxxiIff8hYW383okgl8bnEpyq3pC3NgqNoVf8" data-id="2044017821152" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, April 6, 2023 3:02 PM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;; Prakash Iyangar &lt;[email-masked]&gt;; Kanmanisekar K &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5837948] - Product information</div>
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<div class="MsoNormal">Hi <a id="OWAAM29693965C80A4DA9A55E93FA21B029A0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kanmanisekar K</span></a>
<a id="OWAAM97DCB14379744087A91B9013F069F081" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Prakash</span></a>,</div>
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<div class="MsoNormal">Assist to get the below information as customer wants to know the size of the item.</div>
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<div class="MsoNormal"><a href="https://www.maxfashion.com/ae/en/Men/Bags-and-Wallets/Luggage/MAX-Textured-Hardcase-Trolley-Bag-with-Retractable-Handle/p/165013416" rel="noreferrer">https://www.maxfashion.com/ae/en/Men/Bags-and-Wallets/Luggage/MAX-Textured-Hardcase-Trolley-Bag-with-Retractable-Handle/p/165013416</a></div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzgyMTE1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8lPSq4LxxiIff8hYW383okgl8bnEpyq3pC3NgqNoVf8" data-id="2044017821152" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, March 28, 2023 11:37 AM<br>
<b>To:</b> Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5837948] - Product information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly update us on the following issue.</span></div>
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Regarding the following item,<br>
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Item Name : Textured Hardcase Trolley Bag with Retractable Handle<br>
Order ID: 1719278175<br>
Link: <a href="https://www.maxfashion.com/ae/en/Men/Bags-and-Wallets/Luggage/MAX-Textured-Hardcase-Trolley-Bag-with-Retractable-Handle/p/165013416" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">https://www.maxfashion.com/ae/en/Men/Bags-and-Wallets/Luggage/MAX-Textured-Hardcase-Trolley-Bag-with-Retractable-Handle/p/165013416</span></a><br>
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Issue Description : Customer wants to know the size of this trolley bag.<br>
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Kindly check and assist us accordingly.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank You,<br>
</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">Max </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Support Team</span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 26 Mar at 10:59 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span><span style="color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly update us on the following issue.</span></div>
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Regarding the following item,<br>
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Item Name : Textured Hardcase Trolley Bag with Retractable Handle<br>
Order ID: 1719278175<br>
Link: <a href="https://www.maxfashion.com/ae/en/Men/Bags-and-Wallets/Luggage/MAX-Textured-Hardcase-Trolley-Bag-with-Retractable-Handle/p/165013416" target="_blank" rel="noreferrer">
<span style="color:#2C5CC5;text-decoration:none">https://www.maxfashion.com/ae/en/Men/Bags-and-Wallets/Luggage/MAX-Textured-Hardcase-Trolley-Bag-with-Retractable-Handle/p/165013416</span></a><br>
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Issue Description : Customer wants to know the size of this trolley bag.<br>
<br>
Kindly check and assist us accordingly.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank You,<br>
</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">Max </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Support Team</span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 22 Mar at 4:39 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Is there any update?<br>
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Regarding the following item,<br>
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Item Name : Textured Hardcase Trolley Bag with Retractable Handle<br>
Order ID: 1719278175<br>
Link: <a href="https://www.maxfashion.com/ae/en/Men/Bags-and-Wallets/Luggage/MAX-Textured-Hardcase-Trolley-Bag-with-Retractable-Handle/p/165013416" rel="noreferrer">
https://www.maxfashion.com/ae/en/Men/Bags-and-Wallets/Luggage/MAX-Textured-Hardcase-Trolley-Bag-with-Retractable-Handle/p/165013416</a><br>
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Issue Description : Customer wants to know the size of this trolley bag.<br>
<br>
Kindly check and assist us accordingly.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team</span></div>
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