Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 10:25:35 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I ordered a package on the 17th but was supposed to be delivered on the 18th but it was undelivered but i was sent a message that it was reschedule for on the 19th which i haven't gotten it till now with TRACK NUMBER FP041823000363. Kindly check on what's happening for me pls. Thank you           02:03 PM, 20th Apr                     User                    Please check this package for me asap it was suppose to be delivered on the 18th till now i haven't gotten the package or any refund           02:04 PM, 20th Apr                     User                    No message or communication on when it will be delivered and it's very very bad           02:05 PM, 20th Apr                     User                    This is my own calling number 0552300748           02:05 PM, 20th Apr                     User                    This is 
 the number to deliver the package to :- 0586727138           02:06 PM, 20th Apr                     User                    Today is 20th, 3days now i haven't gotten my package           02:08 PM, 20th Apr                     User                             02:10 PM, 20th Apr                     User                    Still i have received any order till now           02:10 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:13 PM, 20th Apr                   Reena                   It will just take a moment to check the details for you.           02:16 PM, 20th Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           02:23 PM, 20th Apr                   Reena                   We will forward your que
 ry regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:23 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           02:23 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:25 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6129793