Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 10:17:38 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I received messages regarding items to pick up ……….I do not have any items           01:34 PM, 20th Apr                     User                    nothing was delivered           01:34 PM, 20th Apr                     User                    Our delivery partner is out for pickup of order # 8426826207 Terreno Decorative Jug  -  Nic... +1item(s) with the Tracking # RP0420230007447.           01:47 PM, 20th Apr                     User                    Get your act together and refund my money           01:48 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           01:49 PM, 20th Apr                     User                    Read ubove           01:54 PM, 20th Apr                     User                    read above what is written           01:55 PM, 20th Apr                   Reena                   It will just take a moment to check the details for you.           01:56 PM, 20th Apr                     User                    8427134173           02:01 PM, 20th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 8426826207 on 20/4/2023 and the request will be received by the transportation partner within 2-5 working days.           02:07 PM, 20th Apr                   Reena                   We have forwarded your query regarding the order id 8427134173 to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:11 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           02:11 PM, 20th Apr                     User                    Wrong wrong wrong           02:11 PM, 20th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           02:15 PM, 20th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           02:15 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           02:15 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           02:17 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6129690