Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 10:04:14 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I placed two orders by accident and i recieved one order but i want ti cancel the second please           01:42 PM, 20th Apr                     User                    Items from Order# 8427707722 AWB FC0419230008011           01:43 PM, 20th Apr                     User                    Hello?           01:45 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:49 PM, 20th Apr                     User                    I placed two orders and would like to cancel the second one           01:50 PM, 20th Apr                     User                    Order# 8427707722           01:50 PM, 20th Apr                   Reena                   We see that you want us to cancel your order. Unfortunately, we won't be
  able to cancel your order at the moment as your order is in transit and is with the courier now.           01:58 PM, 20th Apr                   Reena                   However, we would request you to not accept the delivery of your order.           01:58 PM, 20th Apr                   Reena                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           01:58 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           01:58 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:03 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6129547