Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 09:39:49 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I made an onilne order for an item form the website and I want to track it           01:18 PM, 20th Apr                     User                    they said I receive a message once it is ready for collection from the store           01:19 PM, 20th Apr                     User                    I made the order yesterday           01:19 PM, 20th Apr                     User                    Thank you, we'll notify you when your order  4727782924 for Solid Satchel Bag with Twisted...  is ready for collection from Centrepoint  Al Shamal Road, Gharaffa.           01:20 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           01:30 PM, 20th Apr                   Reena                   We see that you have placed your order on Apr 19, 2023 and expected delivery date is Apr 20, 2023           01:35 PM, 20th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           01:35 PM, 20th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           01:35 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           01:35 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:39 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6129305