Subject: Ticket Assigned - Conversation with jashir.jm
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 08:50:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jashir.jm jashir.jm                    [email-masked]           12:36 PM, 20th Apr                     jashir.jm                    My order is still not delivered           12:36 PM, 20th Apr                     jashir.jm                    Tracking id FP041823003572           12:37 PM, 20th Apr                     jashir.jm                    It should be delivered by 18th. But until today I didn't receive my delivery           12:37 PM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           12:40 PM, 20th Apr                   Reena                   We sincerely apologize for the inconvenience caused to you.           12:46 PM, 20th Apr                   Reena                   We would like to inform you that your order is now in transi
 t and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           12:46 PM, 20th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP041823003572 with tracking id FP041823003572           12:46 PM, 20th Apr                   Reena                   However, we will escalate to our concern team to expedite the delivery and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           12:46 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           12:47 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           12:49 PM, 20th Apr                                          
 View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6128844