Subject: Ticket Assigned - Conversation with Mohamed Arafath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 08:29:30 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohamed Arafath Mohamed Arafath                    [email-masked]           11:41 AM, 20th Apr                     Mohamed Arafath                    Hi.  My first order is cancelled due payment failure, now I can't apply my first purchase coupon code           11:41 AM, 20th Apr                   Reena                   Good Afternoon Mohamed, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:06 PM, 20th Apr                   Reena                   We sincerely apologize for any inconvenience caused to you.           12:10 PM, 20th Apr                   Reena                   We would like to offer you a AED 16 compensation voucher for the inconvenience caused and threshold value will be AED 92.           12:11 PM, 20th Apr                   Reena                   Please confirm if you do accept it.    
        12:12 PM, 20th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           12:23 PM, 20th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           12:27 PM, 20th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           12:28 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6128640