Subject: Ticket Assigned - Conversation with JoanneShaanShehzad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 08:24:17 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with JoanneShaanShehzad JoanneShaanShehzad                    [email-masked]           11:42 AM, 20th Apr                     JoanneShaanShehzad                    Hello Good Day!  I order today in Centerpoint online, after that i recieve deduction to my card so for confirmation then after that i recieve sms from centerpoint saying my order was not successfully process. Can you check for me please. Thank you           11:42 AM, 20th Apr                   Reena                   Good Afternoon Joanee, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:06 PM, 20th Apr                   Reena                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number:9427971027 was not placed successfully.           12:13 PM, 20th Apr       
             Reena                   Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9427971044           12:13 PM, 20th Apr                   Reena                   The payment has been captured only once from your account which is for the new successfully placed order.           12:13 PM, 20th Apr                   Reena                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           12:13 PM, 20th Apr                   Reena                   Is there anything else I can assist you with?           12:13 PM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:23 PM, 20th Apr                                          View conversation in Freshchat https:
 //landmarkgroupservice.freshdesk.com/helpdesk/tickets/6128579