Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 07:37:08 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           10:54 AM, 20th Apr                     User                    Its been almost 6 days that i ordered and I didn’t receive mu order . Every morning i receive a message that your order is out for delivery and after some time they said s we are unavailable to deliver your order. I talked to your representative 2 days before and she said issue is raised under ticket # 6204313. But still my ordered didn’t arrive.           10:54 AM, 20th Apr                     User                    Live*           10:54 AM, 20th Apr                     User                    kindly its a request plz snd it today as eid is coming and i need baby clothes urgently           10:55 AM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:21 AM, 20th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           11:26 AM, 20th Apr                   Reena                   We would request you to kindly confirm with us your contact number +971567837252           11:27 AM, 20th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:33 AM, 20th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           11:36 AM, 20th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           11:36 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6128022