Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 07:33:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           10:51 AM, 20th Apr                     User                    Dear sir/Mam I made online order vide Splash app on 19thApril2023.While ordering it shows I could collect it in 19th April2023.But still now I didn’t get any message regarding the order to collect.kindly advise.I have been following since morning    Thank you, we'll notify you when your order  9427757508 for Solid Collar Shirt with Long S... +1more item(s) is ready for collection from Splash  Al Qusais.           10:51 AM, 20th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           11:21 AM, 20th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           11:24 AM, 20th Apr                   Reena                   We will forward your query regarding delayed pick up collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:25 AM, 20th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           11:25 AM, 20th Apr                   Reena                   Is there anything else I can assist you with?           11:25 AM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           11:32 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6127973