Subject: Ticket Assigned - Conversation with Muhammed Bahir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 06:38:28 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammed Bahir Muhammed Bahir                    [email-masked]           10:10 AM, 20th Apr                     Muhammed Bahir                    While I am ordering it’s showing The collection day 19th but still not ready yet My Order # 9427765983 What are the updates?           10:10 AM, 20th Apr                     Muhammed Bahir                    Hellonzzz           10:10 AM, 20th Apr                   Reena                   Good Morning Muhammed, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:16 AM, 20th Apr                     Muhammed Bahir                    Haiii           10:17 AM, 20th Apr                     Muhammed Bahir                    [email-masked]  While I am ordering it’s showing The collection day 19th but still not ready yet  My Order # 9427765983  What are the updates?           10:17 AM, 20th Apr                     Muhammed Bahir                    Any update?           10:17 AM, 20th Apr                     Muhammed Bahir                    becuose tomorrow will be Eid           10:18 AM, 20th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           10:26 AM, 20th Apr                   Reena                   We will forward your query regarding delayed pick up collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:26 AM, 20th Apr                   Reena                   Is there anything else I can assist you with?           10:26 AM, 20th Apr                     Muhammed Bahir                    Ok then when I can get it           10:26 AM, 20th Apr                     Muhammed Bahir                    this is main think right           10:27 AM, 20th Apr                     Muhammed Bahir                    One day is very important for us because in this one I need to gift my Cousin           10:27 AM, 20th Apr                     Muhammed Bahir                    how will trust you in next order           10:27 AM, 20th Apr                   Reena                   We will escalate to our concern team to expedite the pick up collection and deliver the order at store earliest possible and will be in touch with you asap to assist you in resolving this concern.           10:30 AM, 20th Apr                     Muhammed Bahir                    If I couldn't get it earlier today pls cancel the order           10:31 AM, 20th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           10:36 AM, 20th Apr                   Reena                   Is there anything else I can assist you with?           10:36 AM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:38 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6127543