Subject: Ticket Assigned - Conversation with Mohamed Arafath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 06:27:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohamed Arafath Mohamed Arafath                    [email-masked]           10:13 AM, 20th Apr                     Mohamed Arafath                    Hi. I tried to do a my payment with tabby. Mistakenly I click back button. Now I can't checkout. My payment is still pending           10:13 AM, 20th Apr                   Reena                   Good Morning Mohamed, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:15 AM, 20th Apr                   Reena                   We'd like to confirm you that order 9427979773 has not been placed successfully as the payment from your credit card used has been unsuccessful.           10:19 AM, 20th Apr                   Reena                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transacti
 on amount has been blocked by the card issuing bank.           10:19 AM, 20th Apr                   Reena                   If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           10:19 AM, 20th Apr                   Reena                   Do place a new order again with us so we will be able to confirm & deliver it you.           10:19 AM, 20th Apr                   Reena                   Is there anything else I can assist you with?           10:19 AM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.    Have a wonderful day.              10:26 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6127474