Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 05:45:28 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           09:36 AM, 20th Apr                     User                    Hi,  My refund status is not yet updated, which is already collected on 17th.           09:36 AM, 20th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Max. This is Reena, How may I assist you today?           09:37 AM, 20th Apr                   Reena                   We would like to inform you that for the return request for order No.9426263438​, the return product has been collected from your side and it has now reached the warehouse.           09:42 AM, 20th Apr                   Reena                   We would like to inform you that your product will take 1 -2 business days from the time we receive your return to conduct a quality check and issue your refund.           09:42 AM, 20th Apr                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your my credit account.           09:43 AM, 20th Apr                   Reena                   Is there anything else I can assist you with?           09:43 AM, 20th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           09:45 AM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6127253