Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 14:12:03 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:51 PM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           05:55 PM, 19th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           05:58 PM, 19th Apr                     User                    Yes           06:00 PM, 19th Apr                     User                    ivwant to know what time will i receive my order           06:00 PM, 19th Apr                   Reena                   We would request you to kindly share with us the order id           06:01 PM, 19th Apr                     User                    Ok           06:02 PM, 19th Apr                     User                    8427491318           06:02 PM, 19th Ap
 r                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           06:04 PM, 19th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP0418230011208 with tracking id FP0418230011208           06:04 PM, 19th Apr                   Reena                   We would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items.           06:04 PM, 19th Apr                   Reena                   If you do not receive your order till 10 pm, please do let us know. We will do the needful.           06:04 PM, 19th Apr                   Reena                   Is there anything else I can assist you with?           06:04 PM, 19th Apr     
                 User                    Can i call the driver ? Because i will go out at 9 and i need something from the order so can he deliver it faster? Or before 9 ?           06:05 PM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.    Have a wonderful day.           06:06 PM, 19th Apr                   Reena                   We would like to tell you that you will receive a call from our courier agent before he will attempt to deliver your items. You can then instruct our courier agent to deliver it according to you.           06:07 PM, 19th Apr                     User                    Ok thanks           06:08 PM, 19th Apr                   Reena                   Is there anything else I can assist you with?           06:09 PM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:11 PM, 19
 th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6120642