Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 13:42:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:09 PM, 19th Apr                     User                    I have received missing item from one pack           04:10 PM, 19th Apr                     User                    9427080434 Order num           04:11 PM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           05:13 PM, 19th Apr                   Reena                   We would request you to kindly share with us the order id           05:22 PM, 19th Apr                   Reena                   We have checked and as we can see a refund amount of AED 7.2 has been successfully processed on 19/4/2023 to the original mode of payment. An email notification regarding the same was sent to your email address.           05:34 PM, 19th Apr 
                   Reena                   Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.           05:34 PM, 19th Apr                   Reena                   Is there anything else I can assist you with?           05:34 PM, 19th Apr                     User                    I did not ask for return item!           05:37 PM, 19th Apr                   Reena                   We would like to inform you that we have initiated a refund against missing item which you have received and the other 3 pieces which you have received you can keep them           05:39 PM, 19th Apr                     User                    Okay thanks           05:39 PM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           05:42 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupserv
 ice.freshdesk.com/helpdesk/tickets/6120327