Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 11:28:45 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I haven't received my order till now and it says that order was rejected by the customer even though we never got the order, order number is FC041723001882           02:24 PM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:16 PM, 19th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           03:21 PM, 19th Apr                   Reena                   We will forward it to the relevant team and we will ask them to make sure that this mistake is not repeated again.           03:21 PM, 19th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in
  touch with you asap to assist you in resolving this concern.           03:22 PM, 19th Apr                   Reena                   Is there anything else I can assist you with?           03:22 PM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.     Have a wonderful day.              03:28 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6118878