Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 11:08:48 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:40 PM, 19th Apr                     User                    Order # 9427141509           02:41 PM, 19th Apr                     User                    The delivery was rescheduled for 2nd time. May I know the reason           02:42 PM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:57 PM, 19th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           03:02 PM, 19th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           03:02 PM, 1
 9th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:03 PM, 19th Apr                   Reena                   Is there anything else I can assist you with?           03:03 PM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:08 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6118631