Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 11:04:40 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, we missed you! We were unable to deliver your order 9427488153 on 2023-04-18 18:25:19. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/caaug5lh6yb Stay Happy!           02:25 PM, 19th Apr                     User                    I just wanted to know where is my delivery           02:26 PM, 19th Apr                     User                    Hello           02:36 PM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:39 PM, 19th Apr                     User                    Hi reena           02:39 PM, 19th Apr                     User                    May I ask you abt my delivery.. ref mentioned above           02:40 PM, 19th Apr                   Reena
                    Please accept our full apologies we see that your order has been delayed by 1 day           02:44 PM, 19th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:44 PM, 19th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           02:45 PM, 19th Apr                   Reena                   Is there anything else I can assist you with?           02:45 PM, 19th Apr                     User                    It suppose to be deliver by yesterday and still there is no information where it is...           02:45 PM, 19th Apr                     User                    I write the email too since yesterday and no one responded there.. ?           02:46 PM, 19th Apr                   Reena                   We sincerely ap
 ologize for the inconvenience caused.           02:47 PM, 19th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           02:47 PM, 19th Apr                     User                    Kindly commit me the one date and time, on which date I will receive the delivery..           02:48 PM, 19th Apr                     User                    By tomorrow holidays will be start and I ordered this staff to use on holidays.. what I will do with it if I didn't received it on time. And if you are not able to deliver it on time why you commit it on same day delivery while taking the order?           02:50 PM, 19th Apr                     User                    Are you making the customer fool's by giving sweet candies           02:51 PM, 19th Apr                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to
  resolve your issue and will get back to you as soon as possible.           02:53 PM, 19th Apr                     User                    oh Reena, leave it..           02:55 PM, 19th Apr                   Reena                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           02:59 PM, 19th Apr                   Reena                   Is there anything else I can assist you with?           02:59 PM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:03 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6118583