Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 10:43:59 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    How to cancel my order           02:20 PM, 19th Apr                     User                    I want to cancel my order           02:20 PM, 19th Apr                     User                    I want to parches another product           02:21 PM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:25 PM, 19th Apr                   Reena                   We would request you to kindly share with us the order id           02:27 PM, 19th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           02:32 PM, 19th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still
  connected?           02:34 PM, 19th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           02:35 PM, 19th Apr                     User                    I want to cancel the order           02:35 PM, 19th Apr                   Reena                   We would request you to kindly share with us the order id           02:35 PM, 19th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           02:37 PM, 19th Apr                     User                    FC041923004883           02:39 PM, 19th Apr                   Reena                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now.           02:40 PM, 19th Apr                   Reena         
           However, we would request you to not accept the delivery of your order.           02:40 PM, 19th Apr                   Reena                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           02:40 PM, 19th Apr                   Reena                   Is there anything else I can assist you with?           02:40 PM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           02:43 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6118312