Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 08:07:33 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           11:33 AM, 19th Apr                     User                    Hi If till tomorrow morning I am not receiving the products then please cancel my entire order and give me refund.  As I am leaving the country a day after tomorrow so please cancel my order if not received till tomorrow morning. Thanks           11:33 AM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           11:48 AM, 19th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           11:51 AM, 19th Apr                   Reena                   Please allow us some time to do a needful and 
 we will let you know the update on your e-mail id.           11:51 AM, 19th Apr                     User                    Ok           11:51 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           11:51 AM, 19th Apr                     User                    Only if order is not delivered by today or maximum by tomorrow morning I can receive it. However after that please cancel my order and give me refund .... Thanks           11:53 AM, 19th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           12:02 PM, 19th Apr                   Reena                   Is there anything else I can assist you with?           12:02 PM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:06 PM, 19th Apr                                
           View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6116546