Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 08:06:02 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           11:39 AM, 19th Apr                     User                    I placed an order on 15th of April order number 9426872032. In your app it's showing ready for collection, when I went collect the item it's not there yet. Need to know when can I collect the items           11:39 AM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:49 AM, 19th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 3 days           11:58 AM, 19th Apr                   Reena                   We will forward your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:5
 8 AM, 19th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           11:58 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           11:59 AM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:05 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6116522