Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 07:45:00 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:08 AM, 19th Apr                     User                    I have ordered online at 5AM.  My card was charged.           11:08 AM, 19th Apr                     User                    then, I received an email, saying that my order was not processed           11:09 AM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           11:28 AM, 19th Apr                   Reena                   We would request you to kindly share with us the order id and e-mail id used to place this order           11:32 AM, 19th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:40 AM, 19th Apr                   Reena                   Dear Customer
 , I have not received a response from you still, please confirm if we are still connected?           11:43 AM, 19th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Homecentre in case of any unanswered query.           11:44 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6116329