Subject: Ticket Assigned - Conversation with Joyce Fernandes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 07:43:04 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joyce Fernandes Joyce Fernandes                    [email-masked]           11:19 AM, 19th Apr                     Joyce Fernandes                    Sorry, your order number 8427759894 was not processed.  I've received this email but the amount has been deducted from my account. Pls. check and revert asap on 55990696           11:19 AM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:29 AM, 19th Apr                   Reena                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 8427759894 was not placed successfully.           11:37 AM, 19th Apr                   Reena                   Whenever this happens our system tries to cap
 ture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 8427759901           11:38 AM, 19th Apr                   Reena                   The payment has been captured only once from your account which is for the new successfully placed order.           11:38 AM, 19th Apr                   Reena                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           11:38 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           11:38 AM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:42 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6116311