Subject: Ticket Assigned - Conversation with Ailbhe Gannon
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 07:42:19 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ailbhe Gannon Ailbhe Gannon                    [email-masked]           11:14 AM, 19th Apr                     Ailbhe Gannon                    Hi, Can I return online orders in store? Thanks, Ailbhe           11:14 AM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           11:29 AM, 19th Apr                   Reena                   You can return your Max product to a Max store, and use your cash refund or Credit Note to buy a new product right away.           11:36 AM, 19th Apr                   Reena                   - Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Max store in the UAE.           11:36 AM, 19th Apr                   Reena                   - Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.           11:36 AM, 19th Apr                   Reena                   - Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund.           11:36 AM, 19th Apr                   Reena                   It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.           11:36 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           11:36 AM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:41 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6116299