Subject: Ticket Assigned - Conversation with Lulwa AlMarran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 07:28:30 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lulwa AlMarran Lulwa AlMarran                    [email-masked]           10:59 AM, 19th Apr                     Lulwa AlMarran                    Cancel order           10:59 AM, 19th Apr                     Lulwa AlMarran                    Hello           11:00 AM, 19th Apr                     Lulwa AlMarran                    I’d like to cancel an order           11:00 AM, 19th Apr                     Lulwa AlMarran                    7827474972           11:00 AM, 19th Apr                     Lulwa AlMarran                    Hi           11:00 AM, 19th Apr                     Lulwa AlMarran                    Hello           11:02 AM, 19th Apr                   Reena                   Good Afternoon Lulwa, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:04 AM, 19th Apr                     Lulwa AlMarran                    Hello I’d like to cancel order 7827474972           11:05 AM, 19th Apr                     Lulwa AlMarran                    Hello           11:05 AM, 19th Apr                     Lulwa AlMarran                    Hello           11:09 AM, 19th Apr                     Lulwa AlMarran                    I want to cancel my order #7827474972           11:09 AM, 19th Apr                     Lulwa AlMarran                    Hello           11:12 AM, 19th Apr                     Lulwa AlMarran                    Hello           11:15 AM, 19th Apr                   Reena                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now.           11:18 AM, 19th Apr                   Reena                   However, we would request you to not accept the delivery of your order.           11:18 AM, 19th Apr                   Reena                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           11:18 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           11:18 AM, 19th Apr                     Lulwa AlMarran                    Alright           11:19 AM, 19th Apr                     Lulwa AlMarran                    thank you           11:19 AM, 19th Apr                     Lulwa AlMarran                    If i want to keep some items           11:21 AM, 19th Apr                     Lulwa AlMarran                    can I return accessories that i don’t want?           11:21 AM, 19th Apr                   Reena                   You can return your Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away.           11:25 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           11:25 AM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:27 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6116185