Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 07:20:48 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           10:45 AM, 19th Apr                     User                    It’s going to deliver today ?           10:45 AM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:03 AM, 19th Apr                   Reena                    We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.             11:08 AM, 19th Apr                   Reena                   you can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP041523006300 with tracking id FP041523006300           11:08 AM, 19th Apr                   Reena                   However, we will escalate to our concern team to expedite the delivery and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           11:08 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           11:08 AM, 19th Apr                     User                    Can you give me the courier guy number ?so I can contact him directly.           11:12 AM, 19th Apr                   Reena                   We regret to inform you that we do not have same information available with us. However, you will receive a call from our courier agent before he will attempt to deliver your items.           11:16 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           11:16 AM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:20 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6116105