Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 06:54:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           10:20 AM, 19th Apr                     User                    My order 9426870363 delivered with wrong colour joie roomie crib. I want to what i ordered walnut one. But the delivered one is grey. No one is connecting with me i wrote from instagram call center and online chat but no one returns. Should i need to return my crib? Why i need to use too much time to get the right order. Terribble experience never ever again shopping from central point.           10:20 AM, 19th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:41 AM, 19th Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the ex
 perience we wish you to have when shopping on our website.           10:43 AM, 19th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           10:43 AM, 19th Apr                   Reena                   Kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           10:43 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           10:43 AM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.    Have a wonderful day.              10:53 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6115878