Subject: Ticket Assigned - Conversation with AJMAL S
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 06:34:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AJMAL S AJMAL S                    [email-masked]           09:58 AM, 19th Apr                     AJMAL S                    Conformation issue code no 8427674071           09:58 AM, 19th Apr                     AJMAL S                             10:00 AM, 19th Apr                     AJMAL S                             10:01 AM, 19th Apr                     AJMAL S                             10:02 AM, 19th Apr                     AJMAL S                             10:02 AM, 19th Apr                     AJMAL S                             10:04 AM, 19th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:23 AM, 19th Apr                   Reena                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 8427669371, 8427670563, 8427674020 was not placed successfully.           10:27 AM, 19th Apr                   Reena                   Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 8427674071           10:27 AM, 19th Apr                   Reena                   The payment has been captured only once from your account which is for the new successfully placed order.           10:27 AM, 19th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           10:27 AM, 19th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           10:27 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           10:28 AM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:34 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6115713