Subject: Ticket Assigned - Conversation with Edsie Basco
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 05:57:13 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Edsie Basco Edsie Basco                    [email-masked]           09:18 AM, 19th Apr                     Edsie Basco                    And how my payment if its return in your warehouse           09:18 AM, 19th Apr                     Edsie Basco                    And how come to cancelled i am not cancel my order because its deducted already           09:19 AM, 19th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           09:32 AM, 19th Apr                   Reena                   It will just take a moment to check the details for you.           09:38 AM, 19th Apr                   Reena                   We would like to inform you that your order has not been delivered to you, We have checked and as we can see a refund amount of AED 324  has b
 een successfully processed on 19/4/2023to the original mode of payment. An email notification regarding the same was sent to your email address.           09:41 AM, 19th Apr                   Reena                   Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.           09:41 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           09:41 AM, 19th Apr                     Edsie Basco                    Can i proceed my order           09:45 AM, 19th Apr                     Edsie Basco                    No need to refund just proceed my order if possible           09:46 AM, 19th Apr                   Reena                   lease know that currently the items are on their way back to the warehouse and as we are unable to route them back to you.           09:51 AM, 19th Apr                   Reena                   We would request you to please place a new order wi
 th us.           09:51 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           09:54 AM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.     Have a wonderful day.           09:56 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6115485