Subject: Ticket Assigned - Conversation with Ghofran Al-ansari
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 05:53:10 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ghofran Al-ansari Ghofran Al-ansari                    [email-masked]           09:25 AM, 19th Apr                     Ghofran Al-ansari                    I placed an order and paid for it Then it got cancelled by it self           09:25 AM, 19th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting M,ax. This is Reena, I will be happy to assist you.           09:34 AM, 19th Apr                   Reena                   It will just take a moment to check the details for you.           09:39 AM, 19th Apr                   Reena                   We'd like to confirm you that order 7827631703 has not been placed successfully as the payment from your credit card used has been unsuccessful.           09:46 AM, 19th Apr                   Reena                   Please note that the transaction has only bee
 n authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           09:46 AM, 19th Apr                   Reena                   If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           09:46 AM, 19th Apr                   Reena                   We would like to inform you that your another order 7827631722 id has been placed successfully and your expected delivery date is Apr 19, 2023           09:47 AM, 19th Apr                   Reena                   If you do not receive your order till 10 pm, please do let us know. We will do the needful.           09:48 AM, 19th Apr                   Reena                   Is there anything else I can assist you with?           09:48 AM, 19th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.  
          09:52 AM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6115462