Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 13:47:00 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:28 PM, 18th Apr                     User                    Hi           05:36 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           05:37 PM, 18th Apr                     User                    I have received sms for delivery at 2:45pm           05:37 PM, 18th Apr                     User                    But till now no update.           05:37 PM, 18th Apr                     User                    No call received from delivery staff           05:37 PM, 18th Apr                   Reena                   We would request you to kindly share with us the order id           05:40 PM, 18th Apr                     User                    9427517583           05:40 PM, 18th Apr              
        User                    It's now more than 3 hours that package is out for delivery           05:41 PM, 18th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           05:42 PM, 18th Apr                     User                    I hope it will be delivered by today           05:43 PM, 18th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP041823004318 with tracking id FP041823004318           05:44 PM, 18th Apr                     User                    Ok           05:44 PM, 18th Apr                     User                    Thanks           05:44 PM, 18th Apr                   Reena                   We would like to inform you that you will receive a call 
 from our courier agent before he will attempt to deliver your items.           05:44 PM, 18th Apr                   Reena                   If you do not receive your order till 10 pm, please do let us know. We will do the needful.           05:45 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           05:45 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           05:46 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6108177