Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 13:19:05 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:19 PM, 18th Apr                     User                    1726905369           04:20 PM, 18th Apr                     User                    This is my order ID when will be the package ready for collection           04:21 PM, 18th Apr                     User                    ??           04:21 PM, 18th Apr                     User                    Hi           04:37 PM, 18th Apr                     User                    ??           04:37 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           05:07 PM, 18th Apr                   Reena                   We see that you have placed the order on Apr 15, 2023 and expected collection date is Apr 19, 2023           05:14 PM, 18th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days.           05:15 PM, 18th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           05:15 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           05:15 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           05:18 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6107871