Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 12:31:48 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:08 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           04:10 PM, 18th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           04:13 PM, 18th Apr                     User                    Hi           04:16 PM, 18th Apr                     User                    i want know my order status           04:16 PM, 18th Apr                     User                    84272778867           04:16 PM, 18th Apr                     User                    Sorry           04:17 PM, 18th Apr                     User                    8427277867           04:17 PM, 18th Apr                     User                    hello           04:17 PM, 18th Apr                     User                    Hello           04:18 PM, 18th Apr                     User                    can I get any reply           04:19 PM, 18th Apr                     User                    order status pls           04:19 PM, 18th Apr                     User                       Hi           04:22 PM, 18th Apr                     User                    Hi           04:23 PM, 18th Apr                     User                    i want know order status order no.8427277867           04:24 PM, 18th Apr                   Reena                   We see that you have placed the order on Apr 17, 2023 and expected collection date is for Apr 18, 2023           04:24 PM, 18th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           04:24 PM, 18th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           04:24 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           04:24 PM, 18th Apr                     User                    There is one item cancelled from you store when I will get the refund           04:25 PM, 18th Apr                     User                    it will take time           04:25 PM, 18th Apr                   Reena                   We would like to inform you that we have processed the refund of amount KWD 4.55 on 18/4/2023 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:27 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           04:27 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           04:30 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6107354